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Privacy Policy.

Last updated: April 2026 · Effective: April 2026

1. Introduction

Flynama is a flight deal discovery platform operated by Narayan Mallapur (A 902, Vaishnavi Nakshatra, Tumkur Road, Yeshwantpur, Bengaluru 560 022, Karnataka, India). This policy covers the platform at flynama.in and related subdomains, addressing personal data collected during registration, platform use, customer support interactions, and website visits.

2. Data We Collect

Account & Identity Information

Full name, email address, phone number, and optional profile photo.

Usage & Technical Data

IP address, approximate geolocation, browser and device information, pages visited, features used, session duration, login timestamps, error logs, and performance metrics.

Communications Data

Support messages and any other communications you send us.

3. How We Use Your Data

Service Delivery

Authentication, deal discovery and alerts, search results, and platform functionality.

Transactional & Service Emails

Registration confirmation, password reset alerts, onboarding sequences, deal alert notifications, and infrastructure alerts.

Analytics & Improvement

Feature usage analysis, bug identification, and platform improvement. No advertising or third-party tracking.

GDPR Legal Bases

Contractual necessity, legitimate interests, consent (withdrawable), and legal obligations.

4. Data Storage & Security

Storage Location

Neon PostgreSQL on AWS (us-east-1), Render application servers (United States).

Encryption

AES-256 at rest for database storage; all data over HTTPS (TLS 1.2+) with HSTS headers enforced.

Access Controls

Role-based access controls; HttpOnly JWT authentication; audit logging for permission changes.

Breach Notification

Within 72 hours of discovery, per GDPR requirements.

5. Third-Party Services

Sub-processors:

  • Resend (transactional email) — recipient addresses, subject, body.
  • Render (backend hosting) — all application data passes through Render servers in the US.
  • Neon (database) — all persistent application data.
  • Sentry (error monitoring) — error traces, metadata (no PII default).
  • Upstash Redis (rate limiting) — hashed IP addresses only.

No Data Selling: Personal data is not sold, rented, or brokered.

6. Your Rights (GDPR & Applicable Law)

Available Rights: Right of Access, Right to Rectification, Right to Erasure (30-day response), Right to Data Portability (JSON/CSV format), Right to Restrict Processing, Right to Object, Right to Withdraw Consent, Right to Lodge Complaints with local data protection authorities.

Exercise Requests: Email hello@getnama.app with a 30-day response window; identity verification may be required.

7. Cookies Policy

Essential Cookies

Session cookie (HttpOnly JWT, expires on logout/timeout).

Analytics

Sentry error monitoring only; no Google Analytics, Meta Pixel, or advertising trackers.

Cookie Management

Browser settings control cookie behaviour. Disabling the session cookie prevents login.

8. Data Retention

  • Active Accounts: Data retained indefinitely unless deletion requested.
  • Deletion on Request: Within 30 days; written confirmation provided; backups purged within 30 additional days.
  • Legal Retention: Financial records retained up to 7 years per applicable tax/accounting law.

9. International Data Transfers

Operations in India; infrastructure in United States. EU/EEA/UK users' data transferred to US via sub-processors using Standard Contractual Clauses; HTTPS/TLS encryption; SOC 2 Type II certifications where applicable.

10. Children's Privacy

Flynama requires users age 18+. No intentional collection from minors; contact hello@getnama.app for removal requests.

11. Changes to This Policy

Material updates trigger "Last updated" date changes, in-app notifications, emails to account owners, and a minimum 14-day notice before effectiveness.

12. Contact Us

Privacy Inquiries:

Flynama — Privacy Team
Email: hello@getnama.app
Phone: +91 91589 32320 / +91 96060 79775

Narayan Mallapur
A 902, Vaishnavi Nakshatra, Tumkur Road, Yeshwantpur
Bengaluru 560 022, Karnataka, India

Response target: 5 business days; resolution within 30 days.

© 2026 Narayan Mallapur / Flynama. All rights reserved.

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